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TRICARE/CHAMPUS Operations Manual, Change 161, July 10, 2000

Page Count: 0
Summary of Changes: This change implements the Debt Collection Assitance Office Program. It also contains 2 separate provisions that the contractor's toll free number must offer an option to connect the caller to the Beneficiary Counselling, and Assistance Coordinator at the Lead Agent.

TRICARE/CHAMPUS Policy Manual, Change 17, September 11, 2000

ADP Manual, Change 11, April 28, 2000

Page Count: 0
Summary of Changes: The proposed changes require the contractors to update and maintain an electronic zip code file using the electronic zip code directory furnished by the Government. This change is published in conjunction with Jul 1992 OPM Change 156.