These manuals are applicable to the East and West Regional Managed Care Support Contracts (MCSCs) awarded on or after 07/21/2016. Upon direction of the Contracting Officer (CO), all or portions of these manuals may also apply to the TQMC, TCARS, TOP, TPharm, TDP, and TDEFIC.
The Managed Care Support (MCS) Manuals for contracts prior to 07/21/2016 are now superseded and can be found in the "Superseded" portion (indicated by a red banner) of each manuals' web page. Select the desired manual below, then proceed to the "Superseded" manual(s) that exist below the "Current" manual.
TRICARE Operations Manual, Change 116, February 22, 2023
Summary of Changes: Revise performance standard to more accurately reflect contractor processing of potential duplicates identified by the DHA Duplicate Claims System and update DCS training requirements for transition to on-line training application. This change is published in conjunction with
Apr 2015 TSM Change 64.
TRICARE Policy Manual, Change 107, January 6, 2023
Summary of Changes: See summary details below. This change is published in conjunction with
Apr 2015 TRM Change 66.
TRICARE Reimbursement Manual (TRM), Change 66, January 6, 2023
Summary of Changes: See summary details below. This change is published in conjunction with
Apr 2015 TPM Change 107.
TRICARE Systems Manual, Change 64, February 22, 2023
Summary of Changes: Revise performance standard to more accurately reflect contractor processing of potential duplicates identified by the DHA Duplicate Claims System and update DCS training requirements for transition to on-line training application. This change is published in conjunction with
Apr 2015 TOM Change 116.