4
|
The procedure code is inconsistent
with the modifier used or a required modifier is missing.
|
5
|
The procedure code/bill type
is inconsistent with the place of service.
|
6
|
The procedure/revenue code
is inconsistent with the patient’s age.
|
7
|
The procedure/revenue code
is inconsistent with the patient’s gender.
|
8
|
The procedure code is inconsistent
with the provider type/specialty (taxonomy).
|
9
|
The diagnosis is inconsistent
with the patient’s age.
|
10
|
The diagnosis is inconsistent
with the patient’s gender.
|
11
|
The diagnosis is inconsistent
with the procedure.
|
12
|
The diagnosis is inconsistent
with the provider type.
|
13
|
The date of death precedes
the date of service.
|
14
|
The date of birth follows the
date of service.
|
15
|
The authorization number is
missing, invalid, or does not apply to the billed services or provider.
|
16
|
Claim/service lacks information
which is needed for adjudication. Additional information is supplied
using remittance advice remarks codes whenever appropriate.
|
17
|
Requested information was not
provided or was insufficient/incomplete.
|
18
|
Duplicate claim/service.
|
19
|
This is a work-related injury/illness
and thus the liability of the Workers’ Compensation Carrier.
|
20
|
This injury/illness is covered
by the liability carrier.
|
21
|
This injury/illness is the
liability of the no-fault carrier.
|
22
|
This care may be covered by
another payer per coordination of benefits.
|
24
|
Charges are covered under a
capitation agreement/managed care plan.
|
25
|
Payment denied. Your stop loss
deductible has not been met.
|
26
|
Expenses incurred prior to
coverage.
|
27
|
Expenses incurred after coverage
terminated.
|
28
|
Coverage not in effect at the
time the service was provided.
|
29
|
The time limit for filing has
expired.
|
30
|
Payment adjusted because the
patient has not met the required eligibility, spend down, waiting,
or residency requirements.
|
31
|
Patient cannot be identified
as our insured.
|
32
|
Our records indicate that this
dependent is not an eligible dependent as defined.
|
33
|
Insured has no dependent coverage.
|
34
|
Insured has no coverage for
newborns.
|
35
|
Lifetime benefit maximum has
been reached.
|
38
|
Services not provided or authorized
by designated (network) providers.
|
39
|
Services denied at the time
authorization/pre-certification was requested.
|
40
|
Charges do not meet qualifications
for emergent/urgent care.
|
46
|
This (these) service(s) is
(are) not covered.
|
47
|
This (these) diagnosis(es)
is (are) not covered, missing, or are invalid.
|
48
|
This (these) procedure(s) is
(are) not covered.
|
49
|
These are non-covered services
because this is a routine exam or screening procedure done in conjunction
with a routine exam.
|
50
|
These are non-covered services
because this is not deemed a “medical necessity” by the payer.
|
51
|
These are non-covered services
because this is a pre-existing condition
|
52
|
The referring/prescribing/rendering
provider is not eligible to refer/prescribe/order/perform the service
billed.
|
53
|
Services by an immediate relative
or a member of the same household are not covered.
|
54
|
Multiple physicians/assistants
are not covered in this case.
|
55
|
Procedure/treatment is deemed
experimental/investigational by the payer.
|
56
|
Procedure/treatment has not
been deemed ‘proven to be effective’ by the payer.
|
58
|
Treatment was deemed by the
payer to have been rendered in an inappropriate or invalid place
of service.
|
60
|
Charges for outpatient services
are not covered when performed within a period of time prior to
or after inpatient services.
|
89
|
Professional fees removed from
charges.
|
96
|
Non-covered charge(s).
|
97
|
The benefit for this service
is included in the payment/allowance for another service/procedure
that has already been adjudicated.
|
98
|
The hospital must file the
Medicare claim form for this inpatient non-physician service.
|
106
|
Patient payment option/election
not in effect.
|
107
|
The related or qualifying claim/service
was not identified on this claim.
|
110
|
Billing date predates service
date.
|
111
|
Not covered unless the provider
accepts assignment.
|
112
|
Service not furnished directly
to the patient and/or not documented.
|
113
|
Payment denied because service/procedure
was provided outside the United States or as a result of war.
|
114
|
Procedure/product not approved
by the Food and Drug Administration.
|
115
|
Procedure postponed, canceled,
or delayed.
|
116
|
The advance indemnification
notice signed by the patient did not comply with requirements.
|
119
|
Benefit maximum for this time
period has been reached.
|
128
|
Newborn’s services are covered
in the mother’s Allowance.
|
129
|
Prior processing information
appears incorrect.
|
134
|
Technical fees removed from
charges.
|
135
|
Interim bills cannot be processed.
|
136
|
Failure to follow prior payer’s
coverage rules.
|
138
|
Appeal procedures not followed
or time limits not met.
|
140
|
Patient/Insured health identification
number and name do not match.
|
141
|
Claim spans eligible and ineligible
periods of coverage.
|
146
|
Diagnosis was invalid for the
date(s) of service reported.
|
147
|
Provider contracted/negotiated
rate expired or not on file.
|
148
|
Information from another provider
was not provided or was insufficient/incomplete.
|
149
|
Benefit maximum for this time
period or occurrence has been reached.
|
155
|
Patient refused the service/procedure.
|
166
|
These services were submitted
after this payer’s responsibility for processing claims under this
plan ended.
|
167
|
This (these) diagnosis(es)
is (are) not covered.
|
168
|
Service(s) have been considered
under the patient’s medical plan. Benefits are not available under
this dental plan.
|
170
|
Payment is denied when performed/billed
by this type of provider.
|
171
|
Payment is denied when performed/billed
by this type of provider in this type of facility.
|
174
|
Service was not prescribed
prior to delivery.
|
175
|
Prescription is incomplete.
|
176
|
Prescription is not current.
|
177
|
Patient has not met the required
eligibility requirements.
|
181
|
Procedure code was invalid
on the date of service.
|
182
|
Procedure modifier was invalid
on the date of service.
|
183
|
The referring provider is not
eligible to refer the service billed.
|
184
|
The prescribing/ordering provider
is not eligible to prescribe/order the service billed.
|
185
|
The rendering provider is not
eligible to perform the service billed.
|
188
|
This product/procedure is only
covered when used according to FDA recommendations.
|
191
|
Not a work related injury/illness
and thus not the liability of the Workers’ Compensation carrier.
|
196
|
Claim/service denied based
on prior payer’s coverage determination.
|
199
|
Revenue code and procedure
code do not match.
|
200
|
Expenses incurred during lapse
in coverage.
|
201
|
Workers’ Compensation (WC)
case settled. Patient is responsible for amount of this claim/service
through WC “Medicare set aside arrangement” or other agreement.
|
202
|
Non-covered personal comfort
or convenience services.
|
204
|
Payment adjusted for discontinued
or reduced service.
|
206
|
National Provider Identifier
- missing.
|
207
|
National Provider Identifier
- Invalid format.
|
208
|
National Provider Identifier
- Not matched.
|
213
|
Non-compliance with the physician
self-referral prohibition legislation or payer policy.
|
214
|
Workers’ Compensation claim
adjudicated as non-compensable. This Payer not liable for claim
or service/treatment.
|
220
|
The applicable fee schedule
does not contain the billed code. Please resubmit a bill with the
appropriate fee schedule code(s) that best describe the service(s)
provided and supporting documentation if required.
|
226
|
Information requested from
the billing/rendering provider was not provided or was insufficient/income.
|
227
|
Information requested form
the patient/insured/responsible party was not provided or was insufficient.
|
228
|
Denied for failure of this
provider, another provider or the subscriber to supply requested
information.
|
231
|
Mutually exclusive procedures
cannot be done in the same day/setting.
|
236
|
This procedure or procedure/modifier
combination is not compatible with another procedure or procedure/modifier
combination provided on the same day according to the National Correct
Coding Initiative (NCCI).
|
239
|
Claim spans eligible and ineligible
periods of coverage. Rebill separate claims.
|
244
|
Payment reduced to zero due
to litigation. Additional information will be sent following the
conclusion of litigation. To be used for Property and Casualty only.
|
250
|
The attachment content received
is inconsistent with the expected content.
|
251
|
The attachment content received
did not contain the content required to process this claim or service.
|
254
|
Claim received by the dental
plan, but benefits not available under this plan. Submit these services
to the patient’s medical plan for further consideration.
|
256
|
Service not payable per managed
care contract.
|
258
|
Claim/service not covered when
patient is in custody/incarcerated. Applicable federal, state or
local authority may cover the claim/service.
|
267
|
Claim/service spans multiple
months. Rebill as separate claim/service.
|
268
|
The claim spans two calendar
years. Please resubmit one claim per calendar year.
|
269
|
Anesthesia not covered for
this service/procedure. Note: Refer to the 835 Healthcare Policy
Identification Segment (loop 2110 Service Payment Information REF),
if present.
|
270
|
Claim received by the medical
plan, but benefits not available under this plan. Submit these services
to the patient’s dental plan for further consideration.
|
272
|
Coverage/program guidelines
were not met.
|
273
|
Coverage/program guidelines
were exceeded.
|
274
|
Fee/service not payable per
patient Care Coordination arrangement.
|
275
|
Prior payer’s (or payers’)
patient responsibility (deductible, coinsurance, copayment) not
covered. (Use only with Group Code PR).
|
276
|
Services denied by the prior
payer(s) are not covered by this payer.
|
283
|
Attending provider is not eligible
to provide direction of care.
|
284
|
Precertification/authorization/notification/pre-treatment
number may be valid but does not apply to the billed services.
|
285
|
Appeal procedures not followed.
|
286
|
Appeal time limits not met.
|
287
|
Referral exceeded.
|
288
|
Referral absent.
|
289
|
Services considered under the
dental and medical plans, benefits not available.
|
299
|
The billing provider is not
eligible to receive payment for the service billed.
|
A1
|
Claim/service denied.
|
A6
|
Prior hospitalization or 30
day transfer requirement not met.
|
A8
|
Ungroupable DRG.
|
B1
|
Non-covered visits.
|
B5
|
Coverage/program guidelines
were not met or were exceeded.
|
B7
|
This provider was not certified/eligible
to be paid for this procedure/service on this date of service.
|
B9
|
Patient is enrolled in a Hospice.
|
B12
|
Services not documented in
patients’ medical records.
|
B13
|
Previously paid. Payment for
this claim/service may have been provided in a previous payment.
|
B14
|
Only one visit or consultation
per physician per day is covered.
|
B15
|
This service/procedure requires
that a qualifying service/procedure be received and covered. The
qualifying other service/procedure has not been received/adjudicated.
|
B17
|
Payment adjusted because this
service was not prescribed by a physician, not prescribed prior
to delivery, the prescription is incomplete, or the prescription
is not current.
|
B18
|
This procedure code and modifier
were invalid on the date of service.
|
B20
|
Procedure/service was partially
or fully furnished by another provider.
|
B23
|
Procedure billed is not authorized
per your Clinical Laboratory Improvement Amendment (CLIA) proficiency
test.
|
D1
|
Claim/service denied. Level
of subluxation is missing or inadequate.
|
D2
|
Claim lacks the name, strength,
or dosage of the drug furnished.
|
D3
|
Claim/service denied because
information to indicate if the patient owns the equipment that requires
the part or supply was missing.
|
D4
|
Claim/service does not indicate
the period of time for which this will be needed.
|
D5
|
Claim/service denied. Claim
lacks individual lab codes included in the test.
|
D6
|
Claim/service denied. Claim
did not include patient’s medical record for the service.
|
D7
|
Claim.service denied. Claim
lacks date of patient’s most recent physician visit.
|
D8
|
Claim/service denied. Claim
lacks indicator that ‘x-ray is available for review.’
|
D9
|
Claim/service denied. Claim
lacks invoice or statement certifying the actual cost of the lens,
less discounts or the type of intraocular lens used.
|
D10
|
Claim/service denied. Completed
physician financial relationship form not on file.
|
D11
|
Claim lacks completed pacemaker
registration form.
|
D12
|
Claim/service denied. Claim
does not identify who performed the purchased diagnostic test of
the amount you were charged for the test.
|
D13
|
Claim/service denied. Performed
by the facility/supplier in which the ordering/referring physician
has a financial interest.
|
D14
|
Claim lacks indication that
plan of treatment is on file.
|
D15
|
Claim lacks indication that
service was supervised or evaluated by a physician.
|
D16
|
Claim lacks prior payer payment
information.
|
D17
|
Claim/Service has invalid non-covered
days.
|
D18
|
Claim/Service has missing diagnosis
information.
|
D19
|
Claim/Service lacks Physician/Operative
or other supporting documentation.
|
D20
|
Claim/Service missing service/product
information.
|
D21
|
This (these) diagnosis(es)
is (are) missing or are invalid.
|
P2
|
Not a work related injury/illness
and thus not the liability of the Workers’ Compensation carrier.
|
P3
|
Workers’ Compensation case
settled. Patient is responsible for amount of this claim/service
through WC “Medicare set aside arrangement” or other agreement.
|
P4
|
Workers’ Compensation claim
adjudicated as non-compensable. This payer not liable for claim
or service/treatment.
|
P7
|
The applicable fee schedule/fee
database does not contain the billed code.
|
P10
|
Payment reduced to zero due
to litigation. Additional information will be sent following the
conclusion of litigation.
|
P14
|
The benefit for this service
is included in the payment/allowance for another service/procedure
that has been performed on the same day.
|
P16
|
Medical provider not authorized/certified
to provide treatment to injured workers in this jurisdiction.
|
P17
|
Referral not authorized by
attending physician per regulatory requirement.
|
P19
|
Procedure has a relative value
of zero in the jurisdiction fee schedule, therefore no payment is
due.
|
P20
|
Service not paid under jurisdiction
allowed outpatient facility fee schedule.
|
P21
|
Payment denied based on Medical
Payments Coverage (MPC) or Personal Injury Protection (PIP).
|
P30
|
Payment denied for exacerbation
when supporting documentation was not complete. To be used for Property
and Casualty only.
|
P31
|
Payment denied for exacerbation
when treatment exceeds time allowed. To be used for Property and
Casualty only.
|
W3
|
The benefit for this service
is included in the payment/allowances for another service/procedure
that has been performed on the same day.
|
W5
|
Medical provider not authorized/certified
to provide treatment to injured workers in this jurisdiction (Use
with Group Code CO or OA).
|
W6
|
Referral not authorized by
attending physician per regulatory requirement.
|
W9
|
Service not paid under jurisdiction
allowed outpatient facility fee schedule.
|
Y1
|
Payment denied based on Medical
Payments Coverage (MPC) or Personal Injury Protection (PIP) Benefits jurisdictional
regulations or payment policies, use only if no other code is applicable.
|