Skip to main content

Military Health System

Utility Navigation Links

Need larger text?
TRICARE Operations Manual 6010.62-M, April 2021
Chap 11
Communications and Customer Service (C and CS)
Revision: C-0, Dec 5, 2022
Section/Addendum  Subject/Addendum Title
1
Education Requirements
2
Government Staff And Beneficiary Education
3
Beneficiary, Congressional, Media, Beneficiary Counseling And Assistance Coordinator (BCAC), And Debt Collection Assistance Officer (DCAO) Relations
4
Inquiry Services Department - General
5
Correspondence Control, Processing, And Appraisal
6
Defense Health Agency (DHA) Communications
7
Telephone Inquiries
8
Grievances And Grievance Processing
9
Collection Actions Against Beneficiaries
A
TRICARE Logo
You are leaving Health.mil The appearance of hyperlinks does not constitute endorsement by the Defense Health Agency of non-U.S. Government sites or the information, products, or services contained therein. Although the Defense Health Agency may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Such links are provided consistent with the stated purpose of this website. You are leaving Health.mil View the external links disclaimer.
Follow us on Instagram Follow us on LinkedIn Follow us on Facebook Follow us on Twitter Follow us on YouTube Sign up on GovDelivery