This section describes implementation
requirements for the Duplicate Claims System (DCS). It also defines
policies and procedures for the operation of the system. For transition
requirements related to this section, see the TRICARE Operations
Manual (TOM),
Chapter 2.
2.0 Software
Requirements
2.1 Optional Software
The contractor may, at it’s
own option and expense, procure and utilize full version database
management software packages such as Microsoft Access®, dBase®,
Paradox For Windows®, etc., on the DCS PCs for the purpose of generating
customized queries and reports utilizing optionally downloaded ASCII
fixed length files that can be created by the DCS. Downloaded ASCII
fixed length files may also be imported into Microsoft Excel®.
2.2 Security Requirements - Defense
Health Agency (DHA) Form 834, Patient Encounter Processing and Reporting
(PEPR) Account Activation Request Form
2.2.2 In order to access the DCS
and ECRS, users shall obtain a CAC from DHA, see
Chapter 1, Section 1.1. CACs will be issued
following receipt and processing of properly completed registration
and security forms.
2.2.3 The contractor
shall provide the required information, and submit the completed
form to their DCS Information Security Officer for signature and
transmittal to DHA.
2.2.4 DCS data
shall be encrypted. Encryption specifications will be provided by
DHA. See
Chapter 1 for additional
security and communications requirements.
2.3
Registration
and Security
The contractor’s
identified users shall complete and sign Government provided security
and access forms prior to be granted DCS access.
3.0
Connectivity
The contractor shall connect
to DCS through the Internet to the PEPR Portal via MSIE, Version
5.5, 6.0, or 7.0, or as directed by the Government.
4.0 System Support
The contractor shall file a
problem ticket with the DHA Global Service Center at 1-800-600-9332,
then follow the prompts to the DCS, for DCS support.