A
list of key DMDC Support Office (DSO) personnel and the Joint Uniformed
Services Personnel Advisory Committee (JUSPAC) and the Joint Uniformed
Services Medical Advisory Committee (JUSMAC) Members is provided
by the DHA. These individuals are designated by the DHA to assist
DoD beneficiaries on issues regarding claims payments. In extreme
cases the DSO may direct the claims processor to override the DEERS
information; however, in most cases the DSO is able to correct the database
to allow the claim to be reprocessed appropriately. The procedure
contractors shall use to request data corrections is in
Section 4.3.