1.0 GENERAL
All TRICARE requirements regarding
Government/contractor interfaces shall apply to the TRICARE Overseas
Program (TOP) unless specifically changed, waived, or superseded
by the provisions of this section; the TRICARE Policy Manual (TPM),
Chapter 12; or the TRICARE contract for health
care support services outside the 50 United States (U.S.) and District
of Columbia (hereinafter referred to as the “TOP contract”).
Chapter 15 does not apply to
the TOP contract.
2.0 Government/Contractor
Responsibilities
2.1 The
TOP contractor shall enter into a Statement
of Responsibilities (SOR) with
each TRICARE Area Office (TAO) Director
to address region-specific issues and procedures, and with each
MTF Commander to address region-specific issues and procedures.
MTFs with oversight/control of subordinate military clinics (a parent/child
Defense Medical Information System (DMIS) relationship) shall be
addressed in a single SOR between the parent MTF and the contractor.
The model SOR described in DD Form 1423, Contract Data Requirements
List (CDRL), located in Section J of the applicable contract, may
be used as a guide for the development of TOP SORs, or any other
SOR format may be adopted as long as all required components are
addressed and the format is mutually acceptable to the Government
and the TOP contractor.
2.2 Signed SORs
shall be in effect for the duration of the TOP contract
or until the MTF or TAO and/or TOP contractor determines a change
is warranted. Minor updates (e.g., telephone number
changes) should be annotated as changes occur). SORs
may be re-executed by the development of a cover sheet which identifies
any changes in processes/staff since the previous SOR was signed.
This cover sheet (with appropriate signatures) along with any updated/revised
attachments, will be accepted as a properly re-executed SOR when
submitted with the original SOR.
2.3 SORs
shall identify MTF hours/days of operation, to include any holiday
or training days, and other unique issues regarding MTF operation
(e.g., inclement weather procedures). The MTFs shall ensure that
the SOR is updated as such changes
occur.
2.4 SORs shall include a process for
ongoing, regular communication between TAOs, MTFs, and the contractor
regarding anticipated changes that may affect health care delivery
for TOP beneficiaries (e.g., deployments, increase/decrease in MTF
capacity and capabilities, change in troop strength/number of command
sponsored family member billets, etc.).
2.5 The TOP contractor shall immediately
notify the TAO Directors and TOP Office (TOPO) of any changes to
telephone and/or fax numbers for contractor facilities or key personnel.