A list of key DMDC Support Office
(DSO) personnel and the Joint Uniformed Services Personnel Advisory
Committee (JUSPAC) and the Joint Uniformed Services Medical Advisory
Committee (JUSMAC) Members is provided by the DHA. These individuals
are designated by the DHA to assist DoD beneficiaries on issues
regarding claims payments. In extreme cases the DSO may direct the
claims processor to override the DEERS information; however, in
most cases the DSO is able to correct the database to allow the
claim to be reprocessed appropriately. The procedure contractors
shall use to request data corrections is in
Section 4.3.