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TRICARE Operations Manual 6010.59-M, April 1, 2015
Supplemental Health Care Program (SHCP)
Chapter 17
Addendum A
Points Of Contact (POC)
Revision:  C-4, August 23, 2017
1.0  Specified Authorization Staff (SAS)
1.1  Army, Air Force, Navy, Marine Corps, And Reserve/National Guard
•  For Congressional inquiries:
Defense Health Agency 7700 Arlington Blvd, Suite 5101 Falls Church, VA 22042-5126
•  For all other matters:
Defense Health Agency-Great Lakes P.O. Box 886999 Great Lakes, IL 60088-6999
Telephone: 1-888-647-6676 Fax: (847) 688-6460
1.2  United States Public Health Service (USPHS) And National Oceanographic And Atmospheric Administration (NOAA)
Medical Affairs Branch
Beneficiary Medical Programs
5600 Fishers Lane, Room 4C-06
Rockville, MD 20857
Payment issues and Care Authorizations: (800) 368-2777
Fax: (800) 733-1303
1.3  Coast Guard
Medical Administration
300 East Main Street
Norfolk, VA 23510-1000
Telephone: (757) 628-4379
2.0  Uniformed Services Headquarters/Service Project Officers
2.1  Army
HCD, Clinical Policy Services - Garcia Building
2748 Worth Road
Fort Sam Houston, TX 78234-6113
Telephone: (210) 295-7209
2.2  Air Force
2261 Hughes Ave, Suite 153
JBSA Lackland, TX 78236-1025
Telephone: (210) 395-9220/9209
Fax: (210) 395-9292, ATTN: AFMOA/SGAT
Unsecured E-mail:
(please note that e-mail sent unencrypted can be vulnerable to unauthorized access)
2.3  Navy/Marine Corps
Bureau of Medicine and Surgery
Healthcare Operations (M3B1)
7700 Arlington Blvd, Suite 5125
Falls Church, VA 22042-5125
Unsecured E-mail: USN NCR BUMED FCH VA Mailbox TRICARE Claims - Waivers
(Please note that e-mail sent unencrypted can be vulnerable to unauthorized access.
All Personally Identifiable Information and Health Privacy Protected Information should
be sent using the AMRDEC Safe File Access System.)
2.4  Coast Guard
United States Coast Guard
Commanding Officer
Health, Safety, and Work-Life Service Center
Attn: Chief, Medical Administration Division
300 East Main Street, Suite 1000
Norfolk, VA 23510-9109
Telephone: (757) 628-4362
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