1.0 GENERAL
All TRICARE requirements regarding Government/contractor
interfaces shall apply to the TRICARE Overseas Program (TOP) unless
specifically changed, waived, or superseded by the provisions of
this section; the TRICARE Policy Manual (TPM),
Chapter 12;
or the TRICARE contract for health care support services outside
the 50 United States (U.S.) and District of Columbia (hereinafter
referred to as the “TOP contract”). See
Chapter 15 for
additional instructions.
2.0 Government/Contractor
Responsibilities
2.1 The Memorandum of Understanding (MOU) requirements
outlined in
Chapter 15, Section 1 are superseded for the
TOP by a requirement for annual Statements of Responsibilities (SORs).
The TOP contractor shall enter into an SOR with each TAO Director
to address region-specific issues and procedures, and with each
MTF Commander to address region-specific issues and procedures.
MTFs with oversight/control of subordinate military clinics (a parent/child
Defense Medical Information System (DMIS) relationship) shall be
addressed in a single SOR between the parent MTF and the contractor.
The model SOR
described in
DD
Form 1423, Contract Data Requirements List (CDRL)
, located
in Section J of the applicable contract, may be used
as a guide for the development of TOP SORs, or any other SOR format
may be adopted as long as all required components are addressed
and the format is mutually acceptable to the Government and the
TOP contractor.
2.2 SORs shall be reviewed and
approved annually; however, minor updates (e.g., telephone number
changes) should be annotated as changes occur). Beginning with Option
Period 2, SORs may be re-executed by the development of a cover
sheet which identifies any changes in processes/staff since the
previous SOR was signed. This cover sheet (with appropriate signatures)
along with any updated/revised attachments, will be accepted as
a properly re-executed SOR when submitted with the original SOR.
Re-executed SORs must be completed (and approved) no later than
30 calendar days prior to the start of each new option period.
2.3 SORs shall
identify MTF hours/days of operation, to include any holiday or
training days, and other unique issues regarding MTF operation (e.g.,
inclement weather procedures). The MTFs shall ensure that the MOU
is updated as such changes occur.
2.4 SORs shall include a process
for ongoing, regular communication between TAOs, MTFs, and the contractor
regarding anticipated changes that may affect health care delivery
for TOP beneficiaries (e.g., deployments, increase/decrease in MTF
capacity and capabilities, change in troop strength/number of command
sponsored family member billets, etc.).
2.6 The TOP contractor shall immediately notify
the TAO Directors and TOP Office (TOPO) of any changes to telephone
and/or fax numbers for contractor facilities or key personnel.