TRICARE Operations Manual 6010.59-M, April 1, 2015 Chapter 2 Transitions Revision: Section/Addendum Subject/Addendum Title 1 Management and Administration 2 Systems Development 3 Critical Processes (CPs) - Provider Networks 4 Critical Processes (CPs) - Enrollment 5 Critical Processes (CPs) - Customer Service 6 Critical Processes (CPs) - Management - Military Treatment Facilities (MTFs)/Enhanced Multi-Service Markets (eMSMs) 7 Critical Processes (CPs) - Referral Management 8 Critical Processes (CPs) - Claims Processing 9 Critical Processes (CPs) - Medical Management 10 Other Requirements